Straight answers

We regularly work within about 80 miles of Rockland, Massachusetts ù and only in Massachusetts cities and towns. That covers the South Shore, much of Greater Boston, Worcester and the Cape. If your address is near the edge of that radius, tell us ù we will say so if the trip does not make sense for the size of the job.

Yes. Smartline is licensed and insured in Massachusetts: Home Improvement Contractor HIC #220615 and Construction Supervisor License CSL-123737. We have more than 10 years of experience in residential and commercial construction. If a project requires additional trade licenses or engineering, we coordinate that before work starts.

Yes. We take residential general contracting and remodeling as well as commercial interiors, retail build-outs, offices and multi-family renovations.

Use the Get a Free Quote form, call (781) 964-2987, or text (781) 468-8702. Photos and a clear description of the property help. We review the request, contact you, and schedule a visit when the job needs measurements on site.

For most remodels, yes — we need access and a chance to ask how you use the space. For some exterior-only work we can start with photos and a curb visit, then confirm details with you.

We coordinate permits and inspections with the city or town that has jurisdiction. Requirements differ between Rockland, Boston, Quincy and other municipalities; we confirm the path before demolition.

Yes. Fire, water and other insurance restoration is part of our work. We document the property with photos, measurements and notes so the reconstruction and the claim describe the same scope.

A list of what has to change, any previous drawings, and photos of the rooms or exterior. If this property had work done before, even years ago, mention it — we keep project history so a second quote is not starting from zero.

The public website is available in English, Portuguese (Brazil) and Spanish. Call or text and tell us your preferred language. The office can work with you in Portuguese.

The quote is written. Invoices follow the work — a first payment as stated on the paperwork, then progress as the job actually moves, and a balance at punch list. We do not take a large cash deposit with nothing on paper. How you pay is printed on the invoice.

We stand behind the workmanship we perform. If something we built is not right, we inspect it and correct what we built. Manufacturer warranties on materials we install — windows, decking, and the like — pass through to you. Any extra coverage is written into the quote before work starts. We do not publish invented warranty years on this site.

The rest of the house still has to function. We protect floors, contain dust where the work allows, cover HVAC returns when the job is making dust, and leave the site broom-clean at the end of the day. On exterior work we stack materials so you can still use the driveway when we can, and we protect plantings next to the work.

It depends on the scope, the town’s inspections, and how long materials take to arrive. A set of stairs is a different calendar than a kitchen that still has to feed the household. The written quote includes a schedule we can actually work. We do not post fake week-counts for every trade on this site.

You have one office contact. Questions about schedule, inspections or a change go there — not through five subcontractors. The number on the quote and on this site is the number we answer: (781) 964-2987, or text (781) 468-8702.

Yes. If you already have drawings, we bid them, flag what the town will ask for, and build to that set. If you do not have a designer, we still measure, photograph and write a scope you can sign.

Then the scope changes in writing. We do not hide an inspection item inside a handshake. If the town requires more than the quote assumed, we tell you before we do the extra work.

As far as a job site allows: tools stacked, debris bagged or hauled, and you should be able to walk the rest of the house. The punch list includes a proper clean — not just a broom pass in the last hour.